IT Support
“We work closely with our clients to understand your goals and create a plan to meet your IT needs at every stage.”
Dan Bell, Founder & CEO
Transform Your Information Technology
Our focus on innovation and security sets us apart from other IT support companies. We approach every project with a fresh perspective, working collaboratively with our clients to develop solutions that reflect their brand and vision enabling your business objectives. Our solutions put performance and security as key parts of every design we do.
IT Assessment
Gather the organizational goals and requirements, noting any compliance requirements. Collect the current environment and any challenges currently being faced. Create a plan based on priorities and budget.
We will work with you and your team to identify solutions are fit for purpose and deliver the business objectives on budget.
Deploy staging and sandboxed environments to ensure the design goals meet the requirements. Operational and User testing are conducted as well as creation of test automation to ensure any ongoing development meets the objectives with no adverse effects.
Deliver the final solution. Create monitoring and automation to ensure continual operation is met. Train users and support staff and create an operational feedback loop to ensure continual service improvement.
After deployment, we handover to support and provide documentation for engineers. A feedback loop is part of the process for any future feature development, bug fixes, etc. so a continual service improvement process is followed.